Frequently asked questions

Quick answers for families getting started. Anything else — just call or email us.

No referral is needed — families can contact us directly to book an appointment.

Most paediatric sessions run for 45–60 minutes, with additional time for parent communication and home program review.

Yes. We can visit schools (with approval) or schedule sessions around school to suit your family.

NDIS (self-managed or plan-managed), Medicare care plans, and privately paying families.

Still have a question?

We're happy to help — in English or Chinese. Call us or send an email and we'll get back to you.